Membership Advisory Officer | Wellington
One permanent full-time roll
Te Whanganui-a-Tara (Wellington)
From $92,953
Purpose-driven work | Matching Kiwisaver up to 6%
Health Insurance reimbursement scheme | Wellington CBD
Work from home arrangements | Modern work environment
Are you awesome at:
Empowering and supporting people
Connecting people to a greater sense of purpose
Understanding employment law in New Zealand
Tasks are varied and include:
Handling calls and electronic queries from members
Dealing with distressed people
Providing relevant and clear information to members
Every day is different as members contact their union via the member support centre. You might answer queries about salary, professional concerns, or conflict in the workplace. In this role you will work in a team that uses collegiality and teamwork to get through shared tasks.
In this role you are not just giving advice – you are also connecting members to their union.
The Member Support Centre rosters team members between 8.30-5pm daily to ensure that calls are answered and that everyone gets a break.
We really value great ideas and enthusiasm and look forward to hearing from you about the skills you can bring to this role.
NZEI Te Riu Roa is committed to upholding the principles of Te Tiriti o Waitangi. Candidates should either have or be committed to developing an understanding of Te Tiriti. We particularly welcome applications from people with experience in Te Reo and Tikanga Māori. We have an allowance for fluent speakers of Te Reo Māori and offer work-time to study Te Reo Māori.
A full job description is available here.
Applications must be made here. https://www.surveymonkey.com/r/ZGRGTSR
and must include a cover letter that tells us about yourself and why you would like to work for NZEI Te Riu Roa. If you have any questions, please contact mahi@nzei.org.nz.
Applications close at 12pm Thursday 11 April, 2024.
If you are selected for interview, these will be held 15 and 16 April 2024.
NZEI Te Riu Roa welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, religions, and disabilities/ abilities. An expectation of this role is to actively support and promote our diversity and inclusion principles. We want NZEI Te Riu Roa to be a place where you can bring your whole self to work.
He ngakaunui ana a NZEI Te Riu Roa ki te whakahonore me te whakamanahia Te Tiriti o Waitangi. Me mōhio pai ngā kaitono, whakarite he maramatanga rānei o Te Tiriti o Waitangi. He pūtea mō ngā kaitono e matatau ki Te Reo Māori, a, ka tono atu mō tētahi wā mahi hei ako i te Reo Māori.
He whakaaturanga mahi kei tō mātou ipurangi.
Kei kōnei te wāhi pukapuka tono a tātou ko wai koe, nō hea koe, he aha ai e hiahia ana koe ki te mahi mō NZEI Te Riu Roa.
Mehemea he pātai tāu whakapā mai ki mahi@nzei.org.nz
Ka kati ngā tono hei te Rāpare 11 o Paenga Whāwhā 2024 a te 12 karaka I te ahiahi.
Ka tu ngā uiuinga hei te 15 me te 16 o Paenga Whāwhā 2024.
Ka tautoko a NZEI Te Riu Roa i ngā tangata o ngā mātawaka, ngā tangata o tēhea pakeke, o ngā takatāpui, ngā hāhi, ngā hauatanga/pukenga. Ko te tumanako o te mahi nei, kia kaha ki te tautoko me whakatuarā a tātou kanorau/iahuhua/matahuhua me ngā whanonga pono. Ko te hiahia a NZEI Te Riu Roa, he wāhi hei whakamana i a koe me tōu mahi.
