Service Manager - New Plymouth
Help shape the future of Education
We work to shape an education system that delivers equitable and excellent outcomes
Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.
About this role | Mō tēnei tūranga
Permanent full-time role
Based in Taranaki
We are looking for an experienced manager who will lead service delivery through a team of committed professionals, delivering a range of learning support services to children and young people from 0-21 years. They will work with early childhood providers and schools to improve educational outcomes.
This role needs to lead change through leadership and management that influences and motivates others through personal advocacy, vision and aspiration in a collaborative environment.
Please note: Applications from affected kaimahi | employees will be given priority consideration.
Salary range: $115,624 - $139,091 per annum + 3% KiwiSaver. The successful candidate will be appointed at a salary which reflects individual skills and experience.
For more details about the role, you can view the Job Description here.
About you | Mōhou ake
To be successful in this role you will have the following capabilities and competencies:
Experience in leading complex teams delivering services.
Develop strong connections and networks across the Ministry, local education providers, iwi, communities and whānau to achieve educational priorities for the region.
Broker support from across the Ministry and other agencies to deliver integrated work programmes tailored to local needs.
Experience at influencing and leading innovation, people, programmes, and change.
Ability to follow through and finish complex or sensitive tasks and issues.
Ability to use and interpret data including the ability to use information to influence decisions.
Manages and monitors client access systems to ensure service responsiveness is maximised.
Ability to identify positive educational outcomes for parents, principals and early learning services through effective relationship building.
A relevant tertiary qualification.
Current full driver’s licence.
The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.
You will demonstrate knowledge of, or a willingness to gain an understanding of Te Ao Māori and promote tikanga and Te Reo Māori. You will also have knowledge of, or a willingness to gain an appreciation of te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public sector.
About our group and team | Mātau rōpū ake
Supporting ākonga with additional learning needs, their whānau and the sector in our takiwā is of high priority to ensure ākonga receive the right support at the right time. Te Tai Whenua will take a lead in strengthening Learning Support practice for whānau, mokopuna and kaiako Māori to ensure Learning Support is culturally responsive, benefits and improves outcomes for Māori.
Are you ready to make a difference? | Kua rite koe mō tēnei mahi?
If this opportunity interests you, please submit your cover letter and resume by using the ‘apply' button. In your cover letter we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.
For further information, please contact Melanie Taite, Director of Education, at melanie.taite@education.govt.nz.
Applications close Midnight – Sunday 15 June 2025
We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.
